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How mega88i Handles Your Personal Information

This Privacy Policy explains what information we collect when you use your mega88i account, how we use it, and how we keep it secure.

Data collected at account level onlyWallet activity kept confidentialNo third-party data salesYou can request your data anytimeMalaysian accounts covered
mega88i How mega88i Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

We apply account-level security measures across every layer of how your data moves through the platform. SSL encryption covers all data in transit, including payment confirmations from Boost and GrabPay. Your account password is stored in hashed form — we cannot read it, and neither can anyone else. Data retention follows a clear schedule: active account data is kept for as long as your account is open; transaction records are retained as required for financial compliance. We review these practices regularly so your information is not held longer than necessary.

SSL Encryption

All data sent between your device and our servers — including Touch 'n Go eWallet and GrabPay payment confirmations — travels over encrypted connections that block interception.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your account settings. You can manage cookie behaviour through your browser settings at any time.

Retention Schedule

Active account data is held while your account remains open. Closed-account data is retained only as long as required under applicable financial and legal obligations, then deleted.

Data Access Rights

You have the right to request a copy of your personal data, ask us to correct inaccuracies, or request deletion where local law permits. Contact support via live chat to start the process.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your account data is stored, want to correct information we hold, or need to request deletion of your details, our support team handles privacy matters directly. Get in touch through any of the channels below and include your registered account email so we can verify your identity before making changes.

Live Chat Start a live chat session from the account page. Fastest route for data queries — our team can pull your account record and respond within the same session.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered name and the specific data matter you are raising.
Account Settings Some data preferences — including marketing communication opt-outs — can be updated directly inside your account settings without needing to contact support.

Common Questions About Your Privacy on mega88i

These are the questions we hear most often about how personal data works on your account. If your question is not covered here, live chat support can address specific account-level data matters directly.

We collect your registration details, contact information, device identifiers and transaction history. Payment method records — such as your Boost or GrabPay wallet link — are retained at the transaction level only.

We share data only where it is needed to complete a service — for example, passing payment details to a processor to complete your DuitNow or FPX transfer. We do not sell your data.

Contact our support team through live chat or the support email listed in your account settings. Include your registered email address so we can verify your identity before releasing any records.

Yes. You can request deletion of your account data where local law permits. Some records — such as transaction logs — may need to be retained for a defined period under financial compliance rules before deletion.

We use session and preference cookies to manage your login state and account display settings. You can clear or restrict cookies through your browser at any time; this may affect some account functions.

Payment data is passed directly to the relevant processor over an encrypted connection. We do not store your full wallet credentials — only a transaction reference is kept in your account history.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.